intelligent hands and eyes support
As in most parts of an organisation, resources in the data centre are often overstretched. Highly skilled and expensive engineers may have to attend to a multitude of tasks, many of which are fairly mundane. Centralised monitoring of a multiple data centre estate brings its own efficiencies but there is still a requirement for on-site support.
Ari's Intelligent Hands & Eyes service is designed to ensure that our clients have competent technical resources available on-site to assist with new installations; equipment trouble-shooting and remote management; and providing the reassurance of a rapid response to any situation requiring an element of physical or visual assistance, around the clock.
Our teams can be available on-site 24/7 or via a dedicated on-call service. We ensure the Time to Response is managed inline with your Service Level Agreements and by doing so, guarantee your business needs are met in the most cost effective manner.
Many organisations often combine Intelligent Hands & Eyes with our Media Management support to provide extremely cost efficient management of their data centre domains.
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